AI FOR HEALTHCARE OPERATIONS
First Outcomes’ Digital Employees take over repetitive rote tasks performed by healthcare ops employees including: registration, scheduling, FAQs, referrals, care coordination, and post-op follow-ups.
Bending the curve of spending and outcomes
SCHEDULER DIGITAL EMPLOYEE
Scheduler Digital Employee takes over the work of answering phone for appointment scheduling, reminders and auto-outreach to setup follow-up appointments after a virtual visit
FRONT DESK DIGITAL EMPLOYEE
Front Desk Digital Employee handles patient registration, FAQ type questions, find care, triage, and inbound specialist referrals*.
CARE COORDINATOR DIGITAL EMPLOYEE
Reviews Analytic Reports and Insurance Company VBP reports. If metric miss or care gap, contacts patient and setups “intervention” appointment with the correct provider. Essential for Medicare Advantage, Managed Medicaid plans
POST OP NURSE DIGITAL EMPLOYEE
Post-procedure contacts patients and asks about outcomes using procedure-specific algorithms. If problem ”hot-transfers” call to a triage nurse. Ensures positive outcomes for ambulatory procedures
First Outcomes was founded by engineers, product managers, and entrepreneurs with fifty years of combined experience in healthcare operations and software
Our mission is to ensure social equity in healthcare. That every patient irrespective of their ability to access technology, their income, or disability can always access healthcare. That paperwork never encumbers care, and that technology enables every provider to work at the top of their license instead of work as a data entry operator