AI FOR HEALTHCARE OPERATIONS

First Outcomes’ Digital Employees take over repetitive rote tasks performed by healthcare ops employees including: registration, scheduling, FAQs, referrals, care coordination, and post-op follow-ups. 
Bending the curve of spending and outcomes

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Hotline Consultant

SCHEDULER DIGITAL EMPLOYEE

Scheduler Digital Employee takes over the work of answering phone for appointment scheduling, reminders and auto-outreach to setup follow-up appointments after a virtual visit

 

FRONT DESK DIGITAL EMPLOYEE

Front Desk Digital Employee handles patient registration, FAQ type questions, find care, triage, and inbound specialist referrals*.

Receptionist
 
Seniors Socializing

CARE COORDINATOR DIGITAL EMPLOYEE

Reviews Analytic Reports and Insurance Company VBP reports.  If metric miss or care gap, contacts patient and setups “intervention” appointment with the correct provider. Essential for Medicare Advantage, Managed Medicaid plans

 

POST OP NURSE DIGITAL EMPLOYEE

Post-procedure contacts patients and asks about outcomes using procedure-specific algorithms.  If problem ”hot-transfers” call to a triage nurse. Ensures positive outcomes for ambulatory procedures

Nice Nurse
 
Brainstorm Team Meeting

ABOUT US

First Outcomes was founded by engineers, product managers, and entrepreneurs with fifty years of combined experience in healthcare operations and software

Our mission is to ensure social equity in healthcare. That every patient irrespective of their ability to access technology, their income, or disability can always access healthcare. That paperwork never encumbers care, and that technology enables every provider to work at the top of their license instead of work as a data entry operator

 

CONTACT US

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Male and female physicians talking while walking in the hospital, view from above_edited_e